My Business Guide

Protect your wireless phone investment When you choose Insurance Protection from SunCom, the investment you ve made in your wireless phone is protected. If your phone is ever lost, stolen or damaged, you re covered. Terms and limits apply. business home internet

Insurance Protection What s covered Loss, theft and damage of wireless device. How much will be added to my monthly bill $5.00 per line. The covered wireless device must have a valid IMEI or ESN registered and active with SunCom at the time of the loss, theft or damage. How long is the approval process Typically you can pick up your replacement device at a SunCom store on the same day that your claim is approved. business mlm opportunity

What type of replacement phone will I receive Your replacement phone will be new or reconditioned and of like kind and quality as your original. Reconditioned phones may have minor cosmetic flaws. What are the claim limits You are limited to two claims in any 12-month period per line. How do I file a claim Call eSecuritel s customer care center toll free at 888-399-5296. Claims may be filed seven days per week from 8:00 am to 11:00 pm EST. You must be the account holder and report the claim within 60 days of the loss, theft or damage. based business home income

What is the limit per claim $500 inclusive of $100 for accessories. What is the deductible Your deductible will be based on the make and model of the equipment for which you make a claim and will fall into one of five categories: $50, $75, $100, $125 or $150. Please consult the deductible schedule for device-specific information. What about my SIM card A new SIM card will be provided to you as part of your replacement equipment for lost or stolen phones or when the SIM is damaged such that it is unusable. based business home internet

Things we want you to know: Covered equipment and accessories: business homebased opportunity

• One wireless device. The wireless device s current unique identifier (e.g., ESN, SIM or IMEI) must be registered and on file with SunCom Wireless and eSecuritel at the moment of loss, theft or damage. based business home mlm

• One standard battery (as part of device loss) business new opportunity

• One standard cigarette lighter adapter business home online

• One standard charger best business home opportunity

• Claims may be fulfilled with new or reconditioned equipment. Reconditioned equipment may have minor cosmetic flaws. Accessories may be replaced with generic or non-original manufacturer accessories. business investment

Terms and Limits

Insurance Protection is a monthly service that you can add to your monthly SunCom bill. Failure to pay your wireless service bill in full will result in termination of your coverage and the obligations hereunder. SunCom/T-Mobile Merger Your Privacy Careers Contact Us Affiliates Terms Conditions Business Solutions SunCom Puerto Rico 2008 SunCom Wireless, Inc. All Rights Reserved. business home making money

SunCom | Enhanced Voice Mail Web Link Data Card Plans Short Codes BlackBerry Plans More Minutes Unlimited Nights Weekends Plus Mobile-to-Mobile Unlimited Incoming Calls

Are you getting the message Do you max out on your messages Do you get long messages that are cut off Do you need multiple greeting options For only $2.00 per month, SunCom Enhanced Voice Mail can handle all of this and more. With its additional capabilities and capacity, you don t have to worry. You ll always get the message. based business free home

Voice Mail Features Basic Advanced Number of greetings 1 3 Message length 3 minutes 5 minutes Greeting length 1 minute 1 minute Saved messages 30 days 30 days Total message capacity 25 50 Passcode entry errors 3 per login 3 per login Total passcode entry errors 9 per 12 hours 9 per 12 hours Group lists - yes Number of group lists - 10 Number of members on group lists - 25 Cut-through paging - yes Live call return yes yes business internet online

SunCom | Detailed Billing Web Link Data Card Plans Short Codes BlackBerry Plans More Minutes Unlimited Nights Weekends Plus Mobile-to-Mobile Unlimited Incoming Calls

Take control of your phone usage Want to keep track of your kid s calling Need to streamline employee phone usage More comprehensive than your standard bill, detailed billing gives you a monthly, itemized look at your phone usage and billing including local and long distance calls with times and destinations listed. For only $2.00/month per line (phone number), this feature provides a line-by-line breakdown of phone usage and charges that helps you manage your calling. Choose online or paper billing. best business opportunity

SunCom | SunCom Data Card Plans Web Link Data Card Plans Short Codes BlackBerry Plans More Minutes Unlimited Nights Weekends Plus Mobile-to-Mobile Unlimited Incoming Calls

WIRELESS INTERNET FOR YOUR LAPTOP With a laptop and a SunCom Data Card Plan you get Internet access without wires. Power your mobile productivity by accessing the Internet or online network when you re on the go. business computer home

Data Card Plans Plan Monthly Charge Roaming Network Unlimited $50.00 1 /KB TWO CONNECTION OPTIONS: Laptop + phone: use your phone as a modem for your laptop. If you receive a call, answering suspends data transfer and resumes after your call is complete. You can connect to your laptop via a cable, or if your phone is capable, via infrared or Bluetooth wireless technology. Laptop + data card: a data card acts as your modem. This allows you to talk on your phone while simultaneously working online. business idea opportunity

• You can use SunCom Data Card Plans with wireless devices for browsing the Internet, e-mail and intranet access (including access to corporate intranets, e-mail and individual productivity applications). based business home online

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